Pick cross-functional pain points
Choose problems that mirror what product ops, revenue ops, or BizOps teams tackle daily: onboarding inefficiencies, data integrity, cross-team communication gaps.
Frame each project around a hypothesis—e.g., “Improving incident handoffs will reduce churn risk.”
Prototype processes, not just slide decks
Build lightweight artifacts: a Notion runbook, a Looker dashboard mock, an automated alert in Zapier. Show how you would operationalise change, not just recommend it.
Include before/after metrics even if simulated. Hiring teams want to see how you think in numbers.
Tell the change management story
Operations projects succeed when people adopt them. Document how you’d secure buy-in, pilot the solution, and iterate on feedback.
Highlight cross-functional collaboration moments—even in a project scenario—so interviewers can picture you in their org.